Operations
Operations represent both the core of every successful restaurant and restaurant concept. Whether you are able to translate your business concept into daily operation has a direct influence on the success or failure of your restaurant and requires the highest degree of attentiveness.
Offering every guest a unique and unforgettably positive experience - continual realization of this concept on the highest level represents not just the challenge which we accept, but constitutes our philosophy and basic attitude. APERION strives to be an attentive host, thinking and acting from the perspective of the guest. We never see our guests as a mere means to an end. This understanding of gastronomy and our service-orientation represent the foundations on which we build all our activities.
In order to ensure that this philosophy generates a profitable turnover, APERION subjects all processes, operations and structures to continual checks for profitability, effectiveness and sustainability.
The collective long years of experience accumulated in franchise catering by the APERION management team are incorporated in a systematic and targeted fashion into the various components of your concept in order to ensure long-term success and growth.
APERION has developed the following leading criteria
- Turnover
- Quality of product
- Quality of service
- Level of cleanliness
- Quantified customer satisfaction
- Site analysis and local marketing
- Employees
- Company identification
- Restaurant structure
- Further training
- Leadership
- Processes
- Workflows
- Rostas
- Productivity
- Equipment
- Costs
- Contract layout and obligations
- Cost type and composition
A partnership with APEIRON gives you instant access to all the tools that you need to equip your idea with a first class level of professionalism, enabling you to gear your concept to organic and successful growth.
The most important factor in every firm is the people working in it. This is especially true for service-oriented firms such as those in the franchise catering and retail branches. The ability to recognize and fulfil people’s needs and communicate with them in a positive fashion is a crucial factor in the success of such a firm. Employees represent the firm’s “calling card” - especially when dealing directly with customers.
Expertise alone is no longer sufficient to satisfy the demands of contemporary business. The personality of your employee and their ability to identify with your company philosophy, products and the lifestyle for which you stand are decisive to your success.
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Through concentrating the purchasing power of its various partners, APEIRON is thus able to generate significant purchasing advantages in terms of price, delivery conditions and ancillary services.
Regardless of whether it is food & beverages, non-food products, services or equipment, APEIRON provides support tailored to your concept in terms of the recipes chosen, specifications or even special requirements (e. g. organic products, sustainable products, CoC, GMO).
APEIRON has access to high-performance supply networks able to deal with the most varied requirements and future challenges.
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